Free Online Customer Relationship Management Courses and Certifications 2024

This course will explore the SAP Audit Log Service and how to use SAP Cloud Integration to interact with the Audit Log Retrieval API. Participants will learn how to deploy OAuth2 credentials, create an integration package, define the main integration process and pagination, define the local integration process calling the Audit Log Retrieval API, add the Write Data Store operation, process Audit Log Retrieval API response headers, use Groovy script, deploy and call the integration flow, and check the entries created in the Data Store payload and headers. By the end of the course, participants will have a better understanding of the SAP Audit Log Service and how to use SAP Cloud Integration to interact with it.

This course will provide an introduction to logging in and configuring the SAP Business Technology Platform (BTP) CLI. We will pick up from where we left off last time, explaining the structure and purpose of our SAP Tech Bytes repo. We will use SAPCP_CLIENTCONFIG to specify our BTP CLI config location, explore the --sso option and why it's useful, and start to understand and use the target concept. We will talk about BTP and the different environments and their respective CLIs, install autocomplete to make things more comfortable, and look at the different environments Cloud Foundry and Kyma available for our subaccount. We will also start our build adventure by creating a directory first, and refer to a tutorial when talking about automating BTP CLI operations.

This course will explore the SAP Audit Log Service and how to store audit log entries in the Object Store. Participants will learn how to create an instance of the Object Store, create a service key of the Object Store, test the service key credentials with the AWS CLI, create an instance of AWS S3 in Open Connectors, test the instance API in Open Connectors, deploy the Open Connectors instance credentials, extend the integration package, handle multipart/form-data payload in SAP Cloud Integration Blog post, define Content-Type and Payload, prepare Payload Groovy script, add new objectStoreCredentials property to integration flow, connect to Open Connectors API, deploy and test integration flow, fix Content-Type value and redeploy integration flow, extract different date ranges, and check files created in the Object Store.

This course will provide an introduction to AppGyver and the Advocates Service. Step 1 will cover what AppGyver is and how it can be used to create mobile apps. Step 2 will cover the Advocates Service and how it can be used to connect to the backend. Step 3 will cover creating a new app with AppGyver Composer Pro and connecting it to the backend. Step 4 will cover building the Developer Advocates Main Page. Step 5 will cover implementing a search bar with search logic. Step 6 will cover using the AppGyver Companion App to view your app. Step 7 will cover implementing navigation to the Advocates Detail Page. Step 8 will cover implementing the Advocates Detail Page and styling UI elements. Finally, the course will close with a summary of the topics covered.

Do you want to develop and create the best HR experience? Do you want to extend existing HR solutions to bring more value? Are you looking for better ways to engage your employees? To make your manager’s life just a little easier? To create more opportunities for HR? If so, you’re in the right place. In this course, we’ll take you through the journey of extending SAP SuccessFactors HCM Suite with SAP Cloud Platform to create robust, integrated, and delightful scenarios. We’ll start from customer requirements and take it all the way through designing, developing, and integrating your solution. We’ll demonstrate how the solution provides a holistic experience, combining a delightful UX experience, integrations, IoT, collaboration, and integration. You’ll also get the chance to build your first extension application on top of SAP SuccessFactors HCM Suite and SAP Cloud Platform and enhance it with additional capabilities. To follow all the units effectively, you should have completed the openSAP course “SAP Cloud Platform Essentials”. The course content assumes that you’re already familiar with the concepts and technologies introduced there, and that you have practical experience in developing and deploying Java and HTML5 applications on SAP Cloud Platform. Registration, learning content, access to the required systems, and the final exam are free of charge to all participants.

Learn how SAP Transformation Navigator provides SAP customers with clear guidance to chart their digital innovation path. The navigator is a complimentary, self-service tool, which guides you through your digital transformation by generating a product roadmap of recommended SAP products and solutions tailored to your business. SAP customers and partners can access the navigator with their SAP S-User ID credentials. Share your current IT landscape (information is automatically derived from the customer profile) and select your business and IT priorities, and the navigator will analyze your current product landscape and create a custom product map. This shows your current and recommended SAP products and specific transition type, and depicts a list of the required transformation projects. The navigator generates a set of guides providing the business, technical, and transformation views. The Business Guide depicts SAP’s take on the industry’s breakthrough trends and strategic objectives, the summary of the customer’s business capability preferences, and their value driver aspirations. It also offers change management, business case and realization tracking way forward. In the Technical Guide, we cover the digital framework and reference landscape outlook, summarize the customer’s go-to guidance on the currently used applications, and list advanced system and landscape analysis options. The Transformation Guide presents overall transformation scenarios and SAP services, summarizes the customer’s transition heatmap and prioritization, and outlines the planning, timeline, and way forward. These guides, along with information about transition services, solution integration, and a value-based business case, provide the perfect starting point for your digital transformation journey.