Free Online Salesforce Courses and Certifications 2024
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage customer data, automate sales and marketing processes, and create personalized customer experiences. It provides a suite of tools and applications that enable companies to track customer interactions, manage customer relationships, and analyze customer data. Please bookmark and follow AZ Class. This course list can greatly reduce your time consumption. We have prepared the best Salesforce course list for you! The latest and most popular online courses, don't miss it!
Popular Courses
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Salesforce Courses
What Are the Best Salesforce Certifications?
We recommend some of the best Salesforce online certifications for you. Some of the top Salesforce courses are:
**Salesforce Sales Operations Professional Certificate from Salesforce Pathstream – [Coursera]**: This is a professional certificate program that teaches you the foundational skills in Salesforce needed to start a new career in sales operations. You will learn how to use Salesforce to manage leads, opportunities, reports, dashboards, and customer success. You will also gain hands-on experience with real-world projects and scenarios.
**The Complete Salesforce Development Course from Udemy – [Udemy]**: This is a comprehensive course that teaches you how to develop applications on the Salesforce platform using Apex, Visualforce, Lightning Web Components, and more. You will learn how to use Salesforce developer tools, write triggers and test classes, implement security and authentication, and deploy your applications. You will also prepare for the Salesforce Platform Developer I certification exam.
**Trailhead from Salesforce – [Trailhead]**: This is a free online learning platform that empowers anyone to skill up for the future with Salesforce. You will learn new skills the way you want, on-demand or from Trailhead Academy experts. You will also earn globally-recognized credentials and connect with the vibrant Trailblazer Community around the world.
**Salesforce Administrator Certification Course from LinkedIn Learning – [LinkedIn Learning]**: This is a course that teaches you how to administer Salesforce and prepare for the Salesforce Certified Administrator exam. You will learn how to configure and customize Salesforce, manage users and data, automate processes and workflows, and analyze reports and dashboards.
**Salesforce Certified Platform Developer I from Pluralsight – [Pluralsight]**: This is a course that teaches you how to pass the Salesforce Certified Platform Developer I exam. You will learn how to design data models, business logic, user interfaces, security, testing, and deployment on the Salesforce platform. You will also get access to practice exams and quizzes.
**Salesforce Development Training for Beginners from Udemy – [Udemy]**: This is a beginner-friendly course that introduces you to the basics of Salesforce development. You will learn how to create custom objects, fields, relationships, validation rules, formulas, workflows, process builders, flows, and more. You will also learn how to use Apex and Visualforce to create custom functionality.
Frequently Asked Questions and Answers
Q1: What does Salesforce do?
The company offers customer relationship management (CRM) software and applications that concentrate on sales, customer service, marketing automation, e-commerce, analytics, and application development. Salesforce, established by former Oracle executive Marc Benioff, rapidly expanded to become one of the largest corporations globally, with its initial public offering taking place in 2004.
Q2: What is Salesforce CRM?
Salesforce is a platform for change. Since its inception, Salesforce has been dedicated to assisting businesses in achieving success and leveraging that success to bring about positive change for individuals and the environment.
Q3: What is Salesforce customer 360?
Salesforce brings companies and customers together by uniting their marketing, sales, commerce, service, and IT teams from anywhere with Customer 360. It offers an integrated CRM platform that powers their entire suite of connected apps.
Q4: What exactly Salesforce does?
Salesforce helps businesses keep track of customer interactions and sales data. It has the capability to manage leads, contacts, opportunities, and cases. Additionally, Salesforce provides various features that enable businesses to automate their sales and marketing processes, including email marketing, lead capture, and lead scoring.
Q5: Why Salesforce is so famous?
Salesforce is a CRM (Customer Relationship Management) solution that has gained growing popularity and transformed the way businesses handle customer relations, sales, and operations. This cloud-based platform offers a plethora of user-friendly tools, and it's also quite cost-effective, making it a preferred choice for many organizations.
Q6: What Salesforce courses can I find on AZ Class?
On this page, we have collected free or certified 101 Salesforce online courses from various platforms. The list currently only displays up to 50 items. If you have other needs, please contact us.
Q7: Can I learn Salesforce for free?
Yes, If you don’t know Salesforce, we recommend that you try free online courses, some of which offer certification (please refer to the latest list on the webpage as the standard). Wish you a good online learning experience!
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