Free Online Servicenow Courses and Certifications 2024

Servicenow is a cloud-based platform that helps organizations automate and manage their IT operations. It offers a range of courses to help users understand the platform and its features. These courses are suitable for IT professionals, business analysts, and developers. It is also beneficial for those who want to gain a better understanding of IT service management.

Servicenow Courses

What Are the Best Servicenow Certifications?

ServiceNow Certified System Administrator: This certification validates your ability to perform the core configuration, administration and maintenance tasks of the ServiceNow platform. You need to have at least six months of experience in ServiceNow administration and pass an exam to earn this certification.


ServiceNow Certified Application Developer: This certification validates your ability to create applications on the ServiceNow platform using scripting, APIs, integrations and other development tools. You need to have at least six months of experience in ServiceNow development and pass an exam to earn this certification.


ServiceNow Certified Implementation Specialist: This certification validates your ability to deploy ServiceNow products and solutions into customer environments according to best practices. You need to have at least two years of experience in ServiceNow implementation and pass an exam to earn this certification. There are six specialized exams based on specific ServiceNow products, such as Service Mapping, Financial Management, HR, Customer Service Management, Vulnerability Response and Security .

Frequently Asked Questions and Answers

Q1: Is ServiceNow similar to Salesforce?

Drawing a comparison between Salesforce and ServiceNow is akin to contrasting road bikes with mountain bikes. Salesforce stands as a comprehensive CRM system with potential applications in certain IT service management functions, whereas ServiceNow is specialized IT service management software that may also have some functionality in customer relationship management.

Q2: What is the difference between SAP and ServiceNow?

In contrast, mastering SAP can be more challenging, and it demands time to adequately train new employees for its full utilization. On the other hand, ServiceNow offers extensive customization options, enabling businesses to activate or deactivate sub-modules as per their immediate requirements. Additionally, ServiceNow is user-friendly and entails minimal effort for the creation of workflows.

Q3: What is ServiceNow formerly called as?

ServiceNow is a cloud-based enterprise software company headquartered in Santa Clara, California. It was founded in 2003 as Glidesoft and renamed ServiceNow in 2006. ServiceNow's software platform is used by organizations to automate and manage their IT operations, customer service, and other business processes.

Q4: What Servicenow courses can I find on AZ Class?

On this page, we have collected free or certified 169 Servicenow online courses from various platforms. The list currently only displays up to 50 items. If you have other needs, please contact us.

Q5: Can I learn Servicenow for free?

Yes, If you don’t know Servicenow, we recommend that you try free online courses, some of which offer certification (please refer to the latest list on the webpage as the standard). Wish you a good online learning experience!

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