Knowledge Base & Wiki Basics & Fundamentals -With Confluence faq

star-rating
4.3
learnersLearners: 546
instructor Instructor: Robert Hean instructor-icon
duration Duration: duration-icon

This course is perfect for anyone interested in learning how to effectively manage, create or contribute to a knowledge base or a Wiki. It covers all the basics, from understanding your audience and their needs, to designing a structure to encourage browsing and support search. You'll also learn how to develop and deploy templates, use labels to drive search and automate tasks, and create a live knowledge base in Confluence. Plus, you'll get hands-on experience with LucidChart and Confluence. Join now and start improving your knowledge base today!

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Course Feature Course Overview Course Provider Discussion and Reviews
Go to class

Course Feature

costCost:

Paid

providerProvider:

Udemy

certificateCertificate:

Paid Certification

languageLanguage:

English

start dateStart Date:

2023-07-01

Course Overview

❗The content presented here is sourced directly from Udemy platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [August 18th, 2023]

Skills and Knowledge:
This course will provide learners with the skills and knowledge necessary to effectively manage, create, and contribute to a knowledge base or Wiki. Learners will gain an understanding of their audience and their needs, as well as how to determine the content needed to meet those needs. They will also learn how to design a structure to encourage browsing and support search, as well as how to conduct content audits and create publication workflows. Additionally, learners will learn how to develop and deploy templates to standardize content, the importance of labels and how they drive search and automate tasks, and the importance of good titles and headers. Through hands-on activities, learners will also gain experience using tools such as LucidChart and Confluence.
Professional Growth:
This course provides a comprehensive overview of the fundamentals of knowledge bases and Wikis, and how to effectively manage, create, and contribute to them. It covers topics such as understanding the audience and their needs, determining the content needed to meet those needs, designing a structure to encourage browsing and support search, content audits, publication workflows, developing and deploying templates, labels, titles, and headers. Additionally, the course includes hands-on activities such as documenting the knowledge base structure in LucidChart, setting up a live knowledge base in Confluence, making and managing templates, applying and maintaining labels, and learning how to use Confluence Macros. By taking this course, individuals will gain the skills and knowledge necessary to create and maintain a successful knowledge base, which will contribute to their professional growth.
Further Education:
This course is suitable for preparing further education as it covers all the basics of knowledge bases and Wikis, including planning, processes, and features. It also provides hands-on activities to help learners gain experience with tools such as LucidChart and Confluence. Through these activities, learners can gain a better understanding of how to develop and deploy templates, apply and maintain labels, and create a knowledge base structure. This course is a great way to learn the fundamentals of knowledge bases and Wikis and prepare for further education.

Course Syllabus

Introduction

Knowledge Base Planning

Knowledge Base Processes

Knowledge Base Mechanics

Course Wrapup

Additional Content : Confluence Macros

Bonus Section

Course Provider

Provider Udemy's Stats at AZClass

Discussion and Reviews

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faq FAQ for Knowledge Management Courses

Q1: Does the course offer certificates upon completion?

Yes, this course offers a paid certificate. AZ Class have already checked the course certification options for you. Access the class for more details.

Q2: How do I contact your customer support team for more information?

If you have questions about the course content or need help, you can contact us through "Contact Us" at the bottom of the page.

Q3: How many people have enrolled in this course?

So far, a total of 546 people have participated in this course. The duration of this course is hour(s). Please arrange it according to your own time.

Q4: How Do I Enroll in This Course?

Click the"Go to class" button, then you will arrive at the course detail page.
Watch the video preview to understand the course content.
(Please note that the following steps should be performed on Udemy's official site.)
Find the course description and syllabus for detailed information.
Explore teacher profiles and student reviews.
Add your desired course to your cart.
If you don't have an account yet, sign up while in the cart, and you can start the course immediately.
Once in the cart, select the course you want and click "Enroll."
Udemy may offer a Personal Plan subscription option as well. If the course is part of a subscription, you'll find the option to enroll in the subscription on the course landing page.
If you're looking for additional Knowledge Management courses and certifications, our extensive collection at azclass.net will help you.

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