Free Online Incident Management Courses and Certifications 2024

Incident Management Courses

What Are the Best Incident ManagementCertifications?

There are many online courses and certifications that can teach you about incident management. Here are some of the best ones according to various sources:



**EC-Council's Certified Incident Handler (E|CIH)**: This is a certification that evaluates the incident handling and response capabilities of individuals. You will learn how to handle various types of incidents, such as network security, malicious code, insider threats, and data breaches. You will also learn how to use incident handling methodologies, tools, and techniques. You will need to pass an exam to earn this certification.


**GIAC Certified Incident Handler (GCIH)**: This is a certification that validates your skills in detecting, responding to, and resolving computer security incidents. You will learn how to analyze and manage incidents involving attackers, malware, web applications, and network devices. You will also learn how to use incident response tools and frameworks. You will need to pass an exam to earn this certification.


**Incident Handling & Response Professional (IHRP)**: This is a certification that demonstrates your proficiency in incident handling and response in real-world scenarios. You will learn how to perform incident analysis, containment, eradication, recovery, and reporting. You will also learn how to use various tools and techniques for incident response. You will need to complete a practical exam to earn this certification.


**Incident Response Training | CISA**: This is a no-cost cybersecurity incident response training series offered by the Cybersecurity and Infrastructure Security Agency (CISA). It consists of awareness webinars and cyber range trainings that cover topics such as defending internet accessible systems, preventing web and email server attacks, preventing DNS infrastructure tampering, and understanding indicators of compromise. These trainings are available for government employees and contractors, educational partners, and critical infrastructure partners.


**ITIL Certification**: This is a widely recognized certification for IT service management (ITSM), which includes incident management as one of its processes. You will learn how to align IT services with business needs, deliver value to customers, and improve service quality. You will also learn how to use the ITIL framework and best practices for ITSM. There are different levels of ITIL certification, from Foundation to Master.

Frequently Asked Questions and Answers

Q1: What are the 5 key areas of incident management?

The management of incidents throughout their lifecycle is based on the NIST framework, which encompasses five key areas: identification, protection, detection, response, and recovery.

Q2: What are the 4 stages of incident management?

The NIST incident response lifecycle is structured into four primary phases: Preparation, Detection and Analysis, Containment, Eradication, and Recovery, and Post-Event Activity.

Q3: What is the main purpose of incident management?

The purpose of the Incident Management process is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations, ensuring that agreed levels of service quality are maintained.

Q4: What Incident Management courses can I find on AZ Class?

On this page, we have collected free or certified 15 Incident Management online courses from various platforms. The list currently only displays up to 50 items. If you have other needs, please contact us.

Q5: Can I learn Incident Management for free?

Yes, If you don’t know Incident Management, we recommend that you try free online courses, some of which offer certification (please refer to the latest list on the webpage as the standard). Wish you a good online learning experience!

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