ServiceNow Incident Management Tutorial and Task Administration
Gain an introduction to ServiceNow Incident Management Tutorial and Task Administration ▼
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Course Feature
Cost:
Free
Provider:
Youtube
Certificate:
No Information
Language:
English
Start Date:
2023-02-14 00:00:00
Course Overview
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Updated in [July 24th, 2023]
In this video, we'll cover the basics of ServiceNow's Task Management capabilities. We'll start by discussing what a Task is in ServiceNow, and then move on to discuss the different types of Tasks (Incident, Problem, and Change Request). We'll then discuss the different Task Assignment Rules, and how to create them. We'll also discuss the different Task Collaboration tools available, and how to use them. Finally, we'll discuss the Visual Task Boards, and how to use them to manage your Tasks. By the end of this video, you'll have a good understanding of ServiceNow's Task Management capabilities, and how to use them to manage your Tasks. This video is perfect for anyone who is preparing for the ServiceNow CSA certification exam, or anyone who is looking to learn more about ServiceNow's Task Management capabilities. So let's get started!
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