Basic Computer Course - Windows 7&10 - IT & Desktop Support
This Basic Computer Course is perfect for those who have some knowledge of computers and want to learn more about IT and desktop support. It covers topics such as physical checks, common fixes for slow PCs, how to identify the operating system, how to determine the hostname and IP address, setting up a network printer, and more. It is updated to June 2022 to ensure that the course information remains relevant and up-to-date. Click now to learn more about IT and desktop support! ▼
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Course Feature
Cost:
Paid
Provider:
Udemy
Certificate:
Paid Certification
Language:
English
Start Date:
2022-06-13
Course Overview
❗The content presented here is sourced directly from Udemy platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.
Updated in [July 24th, 2023]
This course provides learners with the experience and expertise to effectively troubleshoot and resolve common desktop support issues on Windows 7 and 10. Learners will gain a comprehensive understanding of the fundamentals of computer hardware and networking, as well as the ability to identify and resolve common problems with printers, monitors, and other peripherals. Additionally, learners will gain the skills to create helpdesk tickets and use the Windows command line to troubleshoot and resolve issues. With this course, learners will be well-equipped to provide effective IT and desktop support in any organization.
Course Syllabus
Desktop Support: Introduction and Physical Checks
Desktop Support: Slow PCs and Identifying your OS
Desktop Support: Hostnames, IPs and Monitor Settings
Desktop Support: Programs, Data and the Internet
Desktop Support: GDPR and Power Settings
Desktop Support: Task Manager and Task Management Commands
Desktop Support: Network Shares and Printers
Desktop Support: Email and Helpdesk Tickets
Course Provider
Provider Udemy's Stats at AZClass
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