Chatbots: Executive Briefing

Course Overview

What does this course tell?
(Please note that the following overview content is from the original platform)

Communication is the foundation for how humans interact with the world around them. Watch and learn how Chatbots technologies are ushering in a new era of human-computer conversations.
By 2022 some estimates are that 70% of all customer conversation could be handled by Chatbots. Businesses rely on communication with their customers for many essential tasks. In this course, Chatbots: Executive Briefing, you’ll get a high-level overview of Chatbot technology. First, you’ll get an understanding why Chatbots are important. Next, you’ll discover how Chatbots work. Finally, you’ll learn how to get started with Chatbot technologies. When you’re finished with this course, you’ll have the skills and knowledge of Chatbots needed to understand automated communication.

We consider the value of this course from multiple aspects, and finally summarize it for you from three aspects: personal skills, career development, and further study:
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What skills and knowledge will you acquire during this course?
By taking this course, learners will acquire a comprehensive understanding of Chatbot technology and its potential applications. They will gain experience in how to use Chatbot technology to create automated conversations and how to get started with Chatbot technologies. They will also gain expertise in the importance of Chatbots and how they work. Additionally, learners will learn how to use Chatbot technology to improve customer communication and create more efficient customer service. They will also gain knowledge of how to use Chatbot technology to engage users in interactive quizzes and trivia games, as well as how to provide fascinating facts, quizzes, and interesting content related to science, nature, and exploration.

How does this course contribute to professional growth?
This course contributes to professional growth by providing learners with a comprehensive understanding of Chatbot technology and its potential applications. Learners will gain experience in how to use Chatbot technology to create automated conversations and how to get started with Chatbot technologies. They will also gain expertise in the importance of Chatbots and how they work. With this knowledge, learners will be able to make informed decisions about how to use Chatbot technology to improve customer communication and create more efficient customer service. This knowledge can be applied to a variety of professional contexts, such as the example of National Geographic's "NatGeo Genius" chatbot, which engages users in interactive quizzes and trivia games.

Is this course suitable for preparing further education?
This course is suitable for preparing further education as it provides learners with a comprehensive understanding of Chatbot technology and its potential applications. Learners will gain experience in how to use Chatbot technology to create automated conversations and how to get started with Chatbot technologies. They will also gain expertise in the importance of Chatbots and how they work. With this knowledge, learners will be able to make informed decisions about how to use Chatbot technology to improve customer communication and create more efficient customer service. This course is beneficial for those looking to pursue further education in the field of Chatbot technology.