Get to Know Relationship Design
Gain an understanding of the fundamentals of relationship design and how they can be used to create stronger connections with customers and communities. Discover how to use relationship design to your advantage. ▼
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Course Feature
Cost:
Free
Provider:
Trailhead
Certificate:
No Information
Language:
English
Start Date:
On-Demand
Course Overview
❗The content presented here is sourced directly from Trailhead platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.
Updated in [February 21st, 2023]
What skills and knowledge will you acquire during this course?
This course will provide learners with the skills and knowledge to design better relationships with customers and communities. Learners will gain an understanding of ethical design principles and how to incorporate them into technology development. They will also learn how to foster innovation with inclusive design principles and how to use values to drive their design and build processes. Additionally, learners will gain knowledge of best practices and processes to design beyond the user, key practices to build social and business accountability into their design process, and how to responsibly use technology to scale relationships.
How does this course contribute to professional growth?
This course provides learners with the knowledge and skills to design better relationships with customers and communities. It covers the fundamentals of relationship design, ethical design principles, inclusive design principles, and best practices and processes to design beyond the user. Additionally, learners can gain insight into how to foster innovation, build social and business accountability into their design process, and use technology responsibly to scale relationships. By learning these skills, learners can contribute to their professional growth and development.
Is this course suitable for preparing further education?
This course provides a comprehensive overview of relationship design and its applications. It covers the fundamentals of relationship design, ethical design principles, inclusive design principles, and best practices for designing beyond the user. Additionally, learners can gain knowledge of key practices to build social and business accountability into their design process, and how to responsibly use technology to scale relationships. This course is suitable for those looking to prepare for further education in relationship design, as it provides a comprehensive overview of the subject.
Course Syllabus
Relationship Design
Explore Human-Centered DesignEthics by Design
Improve Relationships Using DesignInclusive Design
Embrace the Relationship Design MindsetsValues-Driven Design
Define Ethics By DesignDesign as a Social Practice
Meet the Office of Ethical and Humane Use of TechnologyAccountability in Design
Incorporate Ethics by Design ConceptsRelationship Design at Scale
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1. What is the main purpose of relationship design?
2. What are some of the topics covered in this course?
3. What is the goal of relationship design?
4. What is the focus of this course?
5. What is the main goal of relationship design?
Correct Answer: To build better relationships with customers and communities
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