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10 Customer Experience Trends for 2022 by Steven Van Belleghem

Learners: 500,097

Instructor: Steven Van Belleghem

Duration:

Learn the basics of 10 Customer Experience Trends for 2022, by Steven Van Belleghem ▼▲

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Course Feature

Cost:

Free

Provider:

Youtube

Certificate:

No Information

Language:

English

Start Date:

2021-12-01 00:00:00

Course Overview

❗The content presented here is sourced directly from Youtube platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [July 24th, 2023]

In this course, 10 Customer Experience Trends for 2022, Steven Van Belleghem will provide an overview of the customer experience trends that will shape 2022. He will discuss topics such as artificial serendipity, NFT's and the branded economy, re-inventing customer journey, partner in life, metaverse commerce, loving your frustrated customers, zero tolerance for digital inconvenience, new habits are here to stay, reducing the cognitive load, and defining ethical boundaries. This course will provide an in-depth look at the customer experience trends that will be important in 2022 and how to best prepare for them. It will also provide insights into how to use these trends to create a better customer experience and how to stay ahead of the competition.

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