CMDB And Discovery Tutorial Series ServiceNow Tutorial for Beginners
This course provides an introduction to ServiceNow for Configuration Management Database (CMDB), Discovery, Hardware Asset Management (HAM), Software Asset Management (SAM Pro), Cloud Discovery, and Service Graph Connector. Students will learn how to set up credentials, schedule jobs, cluster and behavior, troubleshoot, and gain an understanding of best CMDB implementation practices. They will also become familiar with identification and reconciliation rules, CMDB Query Builder, reports, and import/export functions. Finally, students will get an overview of Hardware Asset Management and Service Graph Connector, and understand how to integrate with SCCM, Jamf, SolarWinds, VMware Workspace Platform, and more. ▼
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Course Feature
Cost:
Free
Provider:
Youtube
Certificate:
Paid Certification
Language:
English
Start Date:
On-Demand
Course Overview
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Updated in [May 25th, 2023]
This course provides an introduction to ServiceNow for Configuration Management Database (CMDB), Discovery, Hardware Asset Management (HAM), Software Asset Management (SAM Pro), Cloud Discovery, and Service Graph Connector. Students will gain an understanding of the best CMDB implementation practices, as well as learn how to set up credentials and schedule jobs with ServiceNow Discovery. They will also become familiar with identification and reconciliation rules, cluster and behavior with CMDB and Discovery, discover patterns in ServiceNow, troubleshoot on the platform, and use the CMDB Query Builder, reports, and the import/export functions. Additionally, students will get an overview of Hardware Asset Management and Service Graph Connector, and understand how to integrate with SCCM, Jamf, SolarWinds, VMware Workspace Platform, and more.
[Applications]
Students who complete this course should be able to apply their knowledge of ServiceNow to their own organization's CMDB and Discovery needs. They should be able to set up credentials and schedule jobs with ServiceNow Discovery, as well as cluster and behavior with CMDB and Discovery. They should also be able to identify and reconcile rules, use the CMDB Query Builder, reports, and the import/export functions in ServiceNow. Additionally, they should be able to integrate ServiceNow with SCCM, Jamf, SolarWinds, VMware Workspace Platform, and more.
[Career Paths]
1. ServiceNow Administrator: ServiceNow Administrators are responsible for managing the ServiceNow platform, including configuring and customizing the platform to meet the needs of the organization. They must be knowledgeable in the areas of CMDB, Discovery, Hardware Asset Management, Software Asset Management, Cloud Discovery, and Service Graph Connector. They must also be able to troubleshoot and identify patterns in ServiceNow, as well as understand the best CMDB implementation practices. As ServiceNow continues to grow in popularity, the demand for ServiceNow Administrators is expected to increase.
2. ServiceNow Developer: ServiceNow Developers are responsible for developing custom applications and integrations on the ServiceNow platform. They must be knowledgeable in the areas of CMDB, Discovery, Hardware Asset Management, Software Asset Management, Cloud Discovery, and Service Graph Connector. They must also be able to troubleshoot and identify patterns in ServiceNow, as well as understand the best CMDB implementation practices. As ServiceNow continues to grow in popularity, the demand for ServiceNow Developers is expected to increase.
3. ServiceNow Consultant: ServiceNow Consultants are responsible for providing advice and guidance to organizations on how to best use the ServiceNow platform. They must be knowledgeable in the areas of CMDB, Discovery, Hardware Asset Management, Software Asset Management, Cloud Discovery, and Service Graph Connector. They must also be able to troubleshoot and identify patterns in ServiceNow, as well as understand the best CMDB implementation practices. As ServiceNow continues to grow in popularity, the demand for ServiceNow Consultants is expected to increase.
4. ServiceNow Architect: ServiceNow Architects are responsible for designing and implementing ServiceNow solutions for organizations. They must be knowledgeable in the areas of CMDB, Discovery, Hardware Asset Management, Software Asset Management, Cloud Discovery, and Service Graph Connector. They must also be able to troubleshoot and identify patterns in ServiceNow, as well as understand the best CMDB implementation practices. As ServiceNow continues to grow in popularity, the demand for ServiceNow Architects is expected to increase.
[Education Paths]
1. Bachelor of Science in Computer Science: This degree path provides students with a comprehensive understanding of computer science fundamentals, including programming, software engineering, computer architecture, and operating systems. Students will also learn about data structures, algorithms, and artificial intelligence. This degree path is ideal for those interested in developing and managing software applications, as well as those interested in pursuing a career in the field of computer science. Additionally, this degree path is becoming increasingly popular due to the growing demand for computer science professionals in the job market.
2. Bachelor of Science in Information Technology: This degree path provides students with a comprehensive understanding of information technology fundamentals, including networking, database management, system administration, and web development. Students will also learn about security, cloud computing, and mobile application development. This degree path is ideal for those interested in developing and managing IT systems, as well as those interested in pursuing a career in the field of information technology. Additionally, this degree path is becoming increasingly popular due to the growing demand for IT professionals in the job market.
3. Master of Science in Information Systems: This degree path provides students with a comprehensive understanding of information systems fundamentals, including systems analysis, design, and implementation. Students will also learn about project management, data mining, and business intelligence. This degree path is ideal for those interested in developing and managing information systems, as well as those interested in pursuing a career in the field of information systems. Additionally, this degree path is becoming increasingly popular due to the growing demand for information systems professionals in the job market.
4. Master of Science in Cybersecurity: This degree path provides students with a comprehensive understanding of cybersecurity fundamentals, including network security, cryptography, and digital forensics. Students will also learn about risk management, incident response, and security policy. This degree path is ideal for those interested in developing and managing secure systems, as well as those interested in pursuing a career in the field of cybersecurity. Additionally, this degree path is becoming increasingly popular due to the growing demand for cybersecurity professionals in the job market.
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