Designing and Creating ServiceNow Service Catalogs
This course provides an overview of the process for designing and creating ServiceNow Service Catalogs. Participants will gain the knowledge and skills necessary to effectively create and manage service catalogs in ServiceNow. ▼
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Course Feature
Cost:
Free Trial
Provider:
Pluralsight
Certificate:
Paid Certification
Language:
English
Start Date:
On-Demand
Course Overview
❗The content presented here is sourced directly from Pluralsight platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.
Updated in [February 21st, 2023]
What does this course tell?
(Please note that the following overview content is from the original platform)
This course will teach you how to properly design a service catalog in ServiceNow.
Every company occasionally loses personnel for various reasons and tries to substitute them by hiring new resources. Whether it’s a pen, a badge or a hammer, all employees need tools or access. This process is called onboarding and it can be automatized if the process is correctly defined and the tools are right. In this course, Designing and Creating ServiceNow Service Catalogs, you'll learn how to get rid of manual and written approvals and checklists, and to basically take the burden off multiple department shoulders by automating the onboarding process. First, you'll be introduced to Service Portal to understand the bigger picture. Next, you'll learn about the main topic, Service Catalog, and the various types of catalog items. Finally, you'll discover the perks of using workflows and how task management can help you on a daily basis. When you’re finished with this course, you’ll have a strong understanding of ServiceNow Service Catalog that will help you take on the designing phase from scratch regardless of how big your implementation project is.What can you get from this course?
We consider the value of this course from multiple aspects, and finally summarize it for you from three aspects: personal skills, career development, and further study:
(Kindly be aware that our content is optimized by AI tools while also undergoing moderation carefully from our editorial staff.)
What skills and knowledge will you acquire during this course?
By taking this course, learners will acquire the skills and knowledge necessary to design and create ServiceNow Service Catalogs. This includes understanding the bigger picture of Service Portal, learning about the various types of catalog items, and discovering the perks of using workflows and task management. Additionally, learners will gain the ability to take on the designing phase from scratch regardless of the size of the implementation project.
How does this course contribute to professional growth?
This course contributes to professional growth by teaching how to properly design a service catalog in ServiceNow. It provides an understanding of ServiceNow Service Catalog that can help with designing a service catalog from scratch, regardless of the size of the implementation project. Additionally, the course covers topics such as Service Portal, various types of catalog items, workflows, and task management, which can help streamline the onboarding process and automate manual and written approvals and checklists. This knowledge can be applied to improve the efficiency of the onboarding process and reduce the burden on multiple departments.
Is this course suitable for preparing further education?
Yes, this course is suitable for preparing further education. It provides an in-depth understanding of ServiceNow Service Catalogs, which can be applied to a variety of onboarding processes. The course covers topics such as Service Portal, catalog items, workflows, and task management, which can be used to automate the onboarding process. By the end of the course, learners will have a strong understanding of ServiceNow Service Catalogs that can be used to design projects from scratch.
Course Provider
Provider Pluralsight's Stats at AZClass
Pluralsight ranked 16th on the Best Medium Workplaces List.
Pluralsight ranked 20th on the Forbes Cloud 100 list of the top 100 private cloud companies in the world.
Pluralsight Ranked on the Best Workplaces for Women List for the second consecutive year.
AZ Class hope that this free trial Pluralsight course can help your Servicenow skills no matter in career or in further education. Even if you are only slightly interested, you can take Designing and Creating ServiceNow Service Catalogs course with confidence!
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