Emotional and Social Intelligence

Course Overview

What skills and knowledge will you acquire during this course?
The skills and knowledge that will be acquired during this course include:

- Understanding the concept of emotional and social intelligence and its importance in the workplace.
- Recognizing and managing one's own behaviors, moods, and impulses.
- Developing the ability to adapt emotional and social intelligence skills according to different situations.
- Mastering the Foundational 4 Quadrants of Emotional and Social Intelligence (ESI).
- Assessing and improving current emotional and social intelligence skills.
- Understanding the impact of stress on the application of emotional and social intelligence skills.
- Reflecting on actions needed to create connections and build relationships for greater professional effectiveness.

How does this course contribute to professional growth?
This course on Emotional and Social Intelligence contributes to professional growth by providing individuals with the necessary tools to be emotionally and socially intelligent in the workplace. Mastering emotional and social intelligence gives employees an advantage in their positions as it allows them to access their emotional center and effectively manage their relationships with team members. Competencies associated with emotional and social intelligence are often what differentiate an average performer from a great one. Additionally, unlike overall intelligence, emotional intelligence can be learned and improved over time. The course will explain the value of emotional and social intelligence for professional success, assess current skills, and introduce the Foundational 4 Quadrants of Emotional and Social Intelligence (ESI) to understand, use, and manage emotions. It will also address how stress can impact the application of these skills and provide guidance on creating connections and building relationships for greater professional effectiveness.

Is this course suitable for preparing further education?
This course is suitable for preparing further education as it focuses on developing emotional and social intelligence skills, which are valuable for professional success. It provides tools to recognize and manage behaviors, moods, and impulses according to different situations. Emotional and social intelligence competencies are often what differentiate average performers from great ones. Additionally, the course emphasizes the importance of managing stress and building connections and relationships for greater professional effectiveness.