Essential Sales and Relationship Management Skills
This course, Essential Sales and Relationship Management Skills, is designed to orient you on the importance of sales and relationship management in business. Led by a seasoned customer services and sales executive, the course covers topics such as sales definition, the right mindset and skills, unique selling position, analyzing market opportunity, competitive analysis, sales process, great meetings, closing, success principles, success metrics, relationship management, building positive relationships, managing negative relationships, and best practices. Delivered by Starweaver, one of the most highly regarded training providers in the world, this course is perfect for those looking to gain a better understanding of sales and relationship management. Don't miss out on this opportunity to learn from the best and take your career to the next level. ▼
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Course Feature
Cost:
Paid
Provider:
Udemy
Certificate:
Paid Certification
Language:
English
Start Date:
2022-05-31
Course Overview
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Updated in [July 18th, 2023]
This course, Essential Sales and Relationship Management Skills, is designed to orient learners on sales and relationship management, a very important aspect of business. It is led by a seasoned customer services and sales executive with many years of hands-on, in-the-trenches sales, customer relationship management, business development, and marketing work. The course is divided into three sections. The first two sections focus on sales, including topics such as sales definition and truth, where learners fit in, the right mindset and skills, unique selling position, analyzing market opportunity, competitive analysis, the sales process, great meetings, closing, success principles, success metrics, and a recap. The third section covers relationship management, including topics such as what relationship management is, the new truth, why it is important, relevance to banking, internal and external importance, principals of building positive relationships, steps to the process, principals to managing negative relationships, steps to the process, and relationship best practices. This course is produced and delivered by Starweaver, one of the most highly regarded, well-established training providers in the world.
Course Syllabus
Introduction to Sales and Relationship Management
Sales Management
Relationship Management
Closing Remarks
Pros & Cons
Real-world examples: Users appreciate the course for providing clear, concise, and real-world examples that help build the mindset of a sales professional. This practical approach helps learners understand how to apply the concepts in their own sales roles. Engaging instructor: The instructor is highly engaging and knowledgeable, making the learning experience enjoyable. Users appreciate the instructor's ability to explain complex concepts clearly and relate them to various fields, emphasizing that sales principles can be applied in any industry.
Lack of practical application in certain areas: Some users feel that the course focuses more on theoretical concepts and lacks practical examples, particularly in the context of investment banking. They suggest incorporating more graphs and valid examples related to banking to enhance the course's relevance. Limited resources and technical issues: Users mention that the course lacks additional reading materials, web links, and software tools for further exploration. Additionally, some users experienced technical issues with the course's delivery, such as the instructor's use of a clunky touch board and incorrect references to companies. These issues may hinder the overall learning experience.
Course Provider
Provider Udemy's Stats at AZClass
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