ITSM - What is it? Introduction to IT Service Management

Learners: 340,624

Instructor: SysAid

Duration:

IT Service Management (ITSM) is a dynamic way to manage all IT services in a way that meets the needs of a business and mitigates problems. In this video, Sarah will teach you about ITSM and how it can help businesses of any size. You don't need to be an IT professional or have a business degree to understand or implement these valuable techniques. SysAid provides fit-for-purpose ITSM technology, making all aspects of your IT service faster and less manually intensive. Learn how to save money and help your business run more efficiently with ITSM. Check out SysAid’s help desk and ITSM software today! ▼▲

Course Feature Course Overview Course Provider Discussion and Reviews

Go to class

Course Feature

Cost:

Free

Provider:

Youtube

Certificate:

No Information

Language:

English

Start Date:

2017-04-17 00:00:00

Course Overview

❗The content presented here is sourced directly from Youtube platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [July 24th, 2023]

Through this course, learners can gain a comprehensive understanding of IT Service Management (ITSM) and how it can help businesses of any size. Learners will learn about the various ITSM techniques, such as incident management and request fulfillment, and how they can be implemented in their business. Additionally, learners will gain an understanding of the ITIL framework and how it can be used to improve their IT service. Finally, learners will gain experience with SysAid's ITSM software, which can help them save time and money while improving their IT service.