ServiceNow How to
This course provides an introduction to ServiceNow and how to use it. It covers topics such as adding contextual knowledge search in catalog items, creating incidents from another ServiceNow instance with REST, integrating ServiceNow and JIRA, and sending SMS from ServiceNow with Twilio. It is designed to help developers understand the basics of ServiceNow and how to use it effectively. ▼
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Course Feature
Cost:
Free
Provider:
Youtube
Certificate:
Paid Certification
Language:
English
Start Date:
On-Demand
Course Overview
❗The content presented here is sourced directly from Youtube platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.
Updated in [May 25th, 2023]
Course Overview: ServiceNow is a cloud-based platform that enables organizations to manage their IT services and operations. It provides a comprehensive suite of tools to help organizations automate and streamline their IT processes. This course will provide an overview of ServiceNow and its capabilities, as well as how to use it to create and manage IT services and operations.
Why Learn ServiceNow: ServiceNow is a powerful platform that can help organizations improve their IT operations and services. It can help organizations automate and streamline their IT processes, reduce costs, and improve customer service. Learning ServiceNow can help organizations become more efficient and productive, and can help them better manage their IT services and operations.
Development Paths: This course will provide learners with the skills and knowledge needed to develop and manage IT services and operations using ServiceNow. Learners will learn how to create and manage IT services and operations, as well as how to integrate ServiceNow with other systems. They will also learn how to use ServiceNow to create and manage incidents, and how to use ServiceNow to send notifications.
Related Learning Suggestions: Learners who complete this course may want to consider taking additional courses related to ServiceNow, such as ServiceNow Administration, ServiceNow Development, and ServiceNow Integration. These courses will provide learners with the skills and knowledge needed to become a ServiceNow expert. Additionally, learners may want to consider taking courses related to other IT systems, such as JIRA, Twilio, and other cloud-based systems.
[Applications]
The application of this course can be seen in various ways. Developers can use the knowledge gained to add contextual knowledge search in catalog items, create incidents from another ServiceNow instance with REST, and integrate ServiceNow and JIRA. Additionally, users can use the course to learn how to send SMS from ServiceNow with Twilio. This course provides a comprehensive guide to ServiceNow and can be used to improve the efficiency of any organization.
[Career Paths]
1. ServiceNow Developer: ServiceNow Developers are responsible for designing, developing, and maintaining ServiceNow applications. They must have a strong understanding of ServiceNow development best practices and be able to create custom applications that meet the needs of the organization. They must also be able to troubleshoot and debug any issues that arise. As ServiceNow continues to grow in popularity, the demand for ServiceNow Developers is expected to increase.
2. ServiceNow Administrator: ServiceNow Administrators are responsible for managing and maintaining the ServiceNow platform. They must have a strong understanding of ServiceNow architecture and be able to configure and customize the platform to meet the needs of the organization. They must also be able to troubleshoot and debug any issues that arise. As ServiceNow continues to grow in popularity, the demand for ServiceNow Administrators is expected to increase.
3. ServiceNow Consultant: ServiceNow Consultants are responsible for providing advice and guidance to organizations on how to best utilize ServiceNow. They must have a strong understanding of ServiceNow architecture and be able to provide recommendations on how to best configure and customize the platform to meet the needs of the organization. As ServiceNow continues to grow in popularity, the demand for ServiceNow Consultants is expected to increase.
4. ServiceNow Trainer: ServiceNow Trainers are responsible for providing training and education to organizations on how to use ServiceNow. They must have a strong understanding of ServiceNow architecture and be able to provide training on how to best configure and customize the platform to meet the needs of the organization. As ServiceNow continues to grow in popularity, the demand for ServiceNow Trainers is expected to increase.
[Education Paths]
1. Bachelor of Science in Computer Science: This degree path focuses on the fundamentals of computer science, such as programming, software engineering, and computer architecture. It also covers topics such as artificial intelligence, data structures, and algorithms. With the increasing demand for software developers, this degree path is becoming increasingly popular.
2. Bachelor of Science in Information Technology: This degree path focuses on the application of technology to solve business problems. It covers topics such as database management, network security, and web development. With the increasing demand for IT professionals, this degree path is becoming increasingly popular.
3. Master of Science in Computer Science: This degree path focuses on advanced topics in computer science, such as machine learning, distributed systems, and computer vision. It also covers topics such as software engineering, artificial intelligence, and data mining. With the increasing demand for software engineers, this degree path is becoming increasingly popular.
4. Master of Science in Information Technology: This degree path focuses on the application of technology to solve business problems. It covers topics such as database management, network security, and web development. With the increasing demand for IT professionals, this degree path is becoming increasingly popular.
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Quiz
Submitted Sucessfully
1. How to add contextual knowledge search in catalog item?
2. How to create incident from another ServiceNow instance with rest?
3. How to integrate ServiceNow and JIra?
4. What is the purpose of ServiceNow?
Correct Answer: It is a cloud-based platform that helps organizations manage their digital workflows.
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