Getting Your Customers Involved with ICAgile
This course will provide an introduction to ICAgile, a framework for agile software development. It will cover the importance of customer involvement, how to gather feedback, and how to use that feedback to deliver value to customers. ▼
ADVERTISEMENT
Course Feature
Cost:
Free Trial
Provider:
Pluralsight
Certificate:
Paid Certification
Language:
English
Start Date:
On-Demand
Course Overview
❗The content presented here is sourced directly from Pluralsight platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.
Updated in [February 21st, 2023]
What does this course tell?
(Please note that the following overview content is from the original platform)
Agile is an efficient software development framework for cross-functional teams and their customers. This course will show you the importance of early customer involvement, teach you how to gather feedback, and adapt your product to deliver value.
At the core of involving your customers early in the project/product development process is a thorough knowledge of the agile framework and the importance of frequent communication. In Getting Your Customers Involved with ICAgile, part of the ICAgile Certified Professional – Agile Fundamentals Path, you’ll learn how to distinguish between customer roles and engage with each one appropriately. First, you’ll learn what the main customer personas are. Next, you’ll explore how to involve them and gather feedback appropriately, Finally, you’ll discover how to categorize this feedback and fill your product backlog with prioritized tasks to adapt the product. When you’re finished with this course, you’ll have a foundational knowledge of the customer's influence on product development that will help you as you move forward in delivering value to your customers.
Topics:
Course Overview
Defining the Customer
Involving the Customers
Getting Feedback from the Customers
Adapting the Product
We consider the value of this course from multiple aspects, and finally summarize it for you from three aspects: personal skills, career development, and further study:
(Kindly be aware that our content is optimized by AI tools while also undergoing moderation carefully from our editorial staff.)
What skills and knowledge will you acquire during this course?
This course will provide learners with the skills and knowledge to effectively engage with customers, gather feedback, and adapt the product to meet customer needs. Learners will gain an understanding of the importance of customer involvement in the agile software development process, including defining customer roles, engaging with customers, gathering feedback, categorizing feedback, and adapting the product to deliver value. Additionally, learners will learn how to create a customer-centric product development process and the importance of customer retention.
How does this course contribute to professional growth?
This course contributes to professional growth by providing learners with the skills and knowledge to effectively engage with customers, gather feedback, and adapt the product to meet customer needs. It also helps learners understand the importance of customer retention and how to create a customer-centric product development process. Additionally, learners can further their knowledge by taking the ICAgile Certified Professional – Agile Fundamentals Path, which provides a comprehensive understanding of the agile framework and how to apply it to their own projects. By taking this course, learners can gain a foundational knowledge of the customer's influence on product development that will help them move forward in delivering value to their customers.
Is this course suitable for preparing further education?
This course is suitable for preparing further education as it provides learners with the skills and knowledge to effectively engage with customers, gather feedback, and adapt the product to meet customer needs. Additionally, the course will help learners understand the importance of customer retention and how to create a customer-centric product development process. After completing this course, learners can further their knowledge by taking the ICAgile Certified Professional – Agile Fundamentals Path, which will provide them with a comprehensive understanding of the agile framework and how to apply it to their own projects. Learners can also explore related topics such as customer service, customer experience, and customer success.
Course Provider
Provider Pluralsight's Stats at AZClass
Pluralsight ranked 16th on the Best Medium Workplaces List.
Pluralsight ranked 20th on the Forbes Cloud 100 list of the top 100 private cloud companies in the world.
Pluralsight Ranked on the Best Workplaces for Women List for the second consecutive year.
AZ Class hope that this free trial Pluralsight course can help your Agile skills no matter in career or in further education. Even if you are only slightly interested, you can take Getting Your Customers Involved with ICAgile course with confidence!
Discussion and Reviews
0.0 (Based on 0 reviews)
Start your review of Getting Your Customers Involved with ICAgile