IT Service Management with ITIL 4 Foundation -Full Training faq

star-rating
4.1
learnersLearners: 16,143
instructor Instructor: EL MAQTBA instructor-icon
duration Duration: duration-icon

This course offers an in-depth look at the ITIL 4 Foundation framework, providing a comprehensive guide to understanding and implementing the framework into organizational activities. It covers the Four Dimensions, the Guiding Principles, Service Value System, and the IT Service Management Best Practices, with real-life examples and over 240 questions with answers. It is perfect for those starting their ITIL 4 journey or those looking to update their existing knowledge. With 3 hours of content, this course is an invaluable resource for anyone wanting to understand the key concepts of IT and digital service delivery.

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Course Feature Course Overview Course Provider Discussion and Reviews
Go to class

Course Feature

costCost:

Paid

providerProvider:

Udemy

certificateCertificate:

Paid Certification

languageLanguage:

English

start dateStart Date:

2023-05-04

Course Overview

❗The content presented here is sourced directly from Udemy platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [July 24th, 2023]

Learners of this course will gain a comprehensive understanding of the ITIL 4 Foundation framework and how to implement it into their organization. They will gain experience in the Four Dimensions of Service Management, the Service Value System, and the IT Service Management Best Practices. They will also gain expertise in the Guiding Principles, Governance, Service Value Chain, and Continual Improvement. With real-life examples, 3 exams, and +240 questions with answers, learners will be well-equipped to apply their knowledge to their organization and help it embrace the new service management culture.

Course Syllabus

Introduction

Concepts of Service Management

The Four Dimensions of Service Management

The Service Value System

The 34 ITIL Practices

Course Provider

Provider Udemy's Stats at AZClass

Discussion and Reviews

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faq FAQ for IT Service Management Courses

Q1: Does the course offer certificates upon completion?

Yes, this course offers a paid certificate. AZ Class have already checked the course certification options for you. Access the class for more details.

Q2: How do I contact your customer support team for more information?

If you have questions about the course content or need help, you can contact us through "Contact Us" at the bottom of the page.

Q3: How many people have enrolled in this course?

So far, a total of 16143 people have participated in this course. The duration of this course is hour(s). Please arrange it according to your own time.

Q4: How Do I Enroll in This Course?

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