An Introduction to Human Experience Management (HXM)
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Course Feature
Cost:
Free
Provider:
openSAP
Certificate:
Paid Certification
Language:
English
Start Date:
On-Demand
Course Overview
❗The content presented here is sourced directly from openSAP platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.
Updated in [May 19th, 2023]
This course provides an introduction to Human Experience Management (HXM). It covers the economic and demographic changes that are making HXM critical to developing agile, resilient, high-performing companies. It also covers the role employee experience plays in connecting leadership decisions to business outcomes, the three types of employee experiences that impact employee engagement and performance, methods and technologies to shape, measure, understand, and manage employee experience, and how to start building an HXM strategy in your company.
[Applications]
Upon completion of this course, participants should be able to apply the concepts of HXM to their organizations. Suggestions for application include: developing an HXM strategy, understanding the three types of employee experiences, and using methods and technologies to shape, measure, understand, and manage employee experience. Additionally, participants should be able to identify how economic and demographic changes are impacting the future of work and how to use HXM to create agile, resilient, high-performing companies.
[Career Paths]
1. Human Resources Manager: Human Resources Managers are responsible for overseeing the recruitment, training, and development of employees. They also manage employee relations, compensation, and benefits. As HXM becomes more important in organizations, Human Resources Managers will need to be knowledgeable about HXM strategies and technologies to ensure that employees have a positive experience.
2. Employee Experience Designer: Employee Experience Designers are responsible for creating and implementing strategies to improve employee experience. They use data and insights to design and develop employee experiences that are engaging, motivating, and rewarding. As HXM becomes more important, Employee Experience Designers will need to be knowledgeable about HXM strategies and technologies to ensure that employees have a positive experience.
3. HXM Consultant: HXM Consultants are responsible for helping organizations develop and implement HXM strategies. They provide advice and guidance on how to use HXM technologies and strategies to improve employee experience. As HXM becomes more important, HXM Consultants will need to be knowledgeable about HXM strategies and technologies to ensure that organizations are able to create a positive employee experience.
4. HXM Analyst: HXM Analysts are responsible for analyzing data to understand employee experience. They use data to identify areas of improvement and develop strategies to improve employee experience. As HXM becomes more important, HXM Analysts will need to be knowledgeable about HXM strategies and technologies to ensure that organizations are able to create a positive employee experience.
[Education Paths]
1. Bachelor's Degree in Human Resources Management: This degree program provides students with the knowledge and skills needed to manage the human resources of an organization. Students learn about recruitment, selection, training, compensation, and benefits, as well as the legal and ethical considerations of managing a workforce. This degree is ideal for those interested in a career in human resources, as it provides a comprehensive understanding of the field. Additionally, the degree is becoming increasingly important as the demand for experienced HR professionals grows.
2. Master's Degree in Human Experience Management: This degree program focuses on the development and implementation of strategies to improve employee experience. Students learn about the different types of employee experiences, how to measure and analyze them, and how to use technology to shape and manage them. This degree is ideal for those interested in a career in HXM, as it provides a comprehensive understanding of the field and the latest trends in the industry.
3. Doctorate Degree in Human Experience Management: This degree program focuses on the research and development of strategies to improve employee experience. Students learn about the different types of employee experiences, how to measure and analyze them, and how to use technology to shape and manage them. This degree is ideal for those interested in a career in HXM, as it provides a comprehensive understanding of the field and the latest trends in the industry. Additionally, the degree is becoming increasingly important as the demand for experienced HXM professionals grows.
Course Provider
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