Cognitive Psychology: Employee and Customer Behaviour faq

learnersLearners: 13
instructor Instructor: / instructor-icon
duration Duration: 2.00 duration-icon

This three-week course will help you explore the psychological factors that influence behaviour, such as the subconscious and emotions, and how to capture the attention of customers. You will learn about priming, the SALIENT checklist, anchoring, and how to change behaviour. By the end of the course, you will have a better understanding of customer needs and motivations. This course is ideal for team managers who want to better understand customer behaviour and how to meet their needs.

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Course Feature Course Overview Course Provider Discussion and Reviews
Go to class

Course Feature

costCost:

Paid

providerProvider:

Futurelearn

certificateCertificate:

Paid Certification

languageLanguage:

English

start dateStart Date:

Self paced

Course Overview

❗The content presented here is sourced directly from Futurelearn platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [August 13th, 2023]

Skills and Knowledge Acquired:
This course will provide participants with the skills and knowledge to understand the psychological factors that influence behaviour. Participants will learn about priming as an influencing tactic, the SALIENT checklist and anchoring, and what affects behaviour change. They will also gain an understanding of the relationship between rational behaviour and emotions. Additionally, participants will be able to apply concepts to their organisation and critically evaluate whether it is right to change behaviour.


Contribution to Professional Growth:
This course will help professionals gain a better understanding of the psychological factors that influence behaviour. It will provide insight into the subconscious and emotions that drive decision-making, as well as strategies for capturing the attention of customers. Professionals will learn about priming as an influencing tactic, the SALIENT checklist, anchoring, and how to change behaviour. This knowledge will help professionals to better understand customer needs and motivations, and will be particularly useful for team managers. Ultimately, this course will contribute to professional growth by providing the tools and knowledge needed to effectively engage customers and anticipate their needs.


Suitability for Further Education:
This course is suitable for preparing further education as it provides an in-depth exploration of the psychological factors that influence behaviour. It covers topics such as priming, the SALIENT checklist, anchoring, and emotions in decision-making, which can be applied to a variety of contexts. This knowledge can be used to better understand customer needs and motivations, and to design strategies for capturing the attention of customers. It is particularly useful for team managers, but can be beneficial for anyone wanting to gain a better understanding of customer behaviour.

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faq FAQ for Cognitive Psychology Courses

Q1: Does the course offer certificates upon completion?

Yes, this course offers a paid certificate. AZ Class have already checked the course certification options for you. Access the class for more details.

Q2: How do I contact your customer support team for more information?

If you have questions about the course content or need help, you can contact us through "Contact Us" at the bottom of the page.

Q3: How many people have enrolled in this course?

So far, a total of 13 people have participated in this course. The duration of this course is 2.00 hour(s). Please arrange it according to your own time.

Q4: How Do I Enroll in This Course?

Click the"Go to class" button, then you will arrive at the course detail page.
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(Please note that the following steps should be performed on Futurelearn's official site.)
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If you're looking for additional Cognitive Psychology courses and certifications, our extensive collection at azclass.net will help you.

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