GMBA833 Negotiate and resolve conflict
Managers must be able to effectively navigate complex environments and create internal and external relationships in order to be successful leaders. GMBA833 Negotiate and Resolve Conflict provides the necessary skills to help managers understand how to manage unclear lines of authority and dynamic spheres of influence. ▼
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Course Feature
Cost:
Free
Provider:
Coursera
Certificate:
No Information
Language:
English
Start Date:
18th Nov, 2019
Course Overview
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Updated in [March 06th, 2023]
GMBA833 Negotiate and Resolve Conflict is a course designed to help managers develop the skills and knowledge necessary to successfully navigate complex negotiations and resolve conflicts in the workplace. Through a combination of lectures, case studies, and interactive activities, students will gain an understanding of the fundamentals of negotiation and conflict resolution, including the dynamics of power, the importance of trust, and the role of culture. Students will also learn how to develop strategies for successful negotiations and how to use a variety of techniques to resolve conflicts. By the end of the course, students will have the skills and knowledge necessary to effectively negotiate and resolve conflicts in the workplace.
[Applications]
The application of GMBA833 Negotiate and Resolve Conflict can be seen in the workplace. Managers can use the knowledge and skills gained from this course to design and negotiate complex agreements, navigate complex environments, and resolve conflicts. This can help to create sustainable economic value, foster job satisfaction, and promote employee engagement. Additionally, managers can use the course to develop their personal competence in negotiation and conflict resolution, which can lead to more effective decision making and an inclusive workplace culture.
[Career Paths]
1. Negotiation Consultant: Negotiation consultants help organizations and individuals develop strategies and tactics to effectively negotiate and resolve conflicts. They provide advice on how to best approach negotiations, how to handle difficult conversations, and how to create win-win solutions. Negotiation consultants are in high demand as organizations increasingly recognize the importance of effective negotiation and conflict resolution.
2. Conflict Resolution Specialist: Conflict resolution specialists help organizations and individuals resolve disputes and manage conflicts. They use a variety of techniques to help parties understand each other’s perspectives, identify common interests, and develop solutions that are mutually beneficial. Conflict resolution specialists are in high demand as organizations increasingly recognize the importance of effective conflict resolution.
3. Mediator: Mediators help parties in dispute reach a mutually acceptable agreement. They use a variety of techniques to help parties understand each other’s perspectives, identify common interests, and develop solutions that are mutually beneficial. Mediators are in high demand as organizations increasingly recognize the importance of effective conflict resolution.
4. Dispute Resolution Manager: Dispute resolution managers help organizations and individuals resolve disputes and manage conflicts. They use a variety of techniques to help parties understand each other’s perspectives, identify common interests, and develop solutions that are mutually beneficial. Dispute resolution managers are in high demand as organizations increasingly recognize the importance of effective conflict resolution.
[Education Paths]
1. Master of Business Administration (MBA): The MBA is a popular degree path for those looking to gain a comprehensive understanding of business and management. It covers a wide range of topics, including finance, accounting, marketing, operations, and strategy. It also provides students with the opportunity to specialize in a particular area, such as negotiation and conflict resolution. Developing trends in MBA programs include a focus on data analytics, sustainability, and global business.
2. Master of Science in Negotiation and Conflict Resolution (MSNCR): This degree program focuses specifically on the skills and knowledge needed to effectively negotiate and resolve conflicts. It covers topics such as communication, negotiation strategies, dispute resolution, and mediation. Developing trends in MSNCR programs include a focus on digital negotiation, cross-cultural negotiation, and the use of artificial intelligence in negotiation.
3. Master of Science in Organizational Leadership (MSOL): This degree program focuses on the development of leadership skills and the ability to lead and manage teams in a variety of contexts. It covers topics such as team dynamics, organizational behavior, and change management. Developing trends in MSOL programs include a focus on emotional intelligence, diversity and inclusion, and the use of technology in leadership.
4. Master of Science in Human Resources Management (MSHRM): This degree program focuses on the management of human resources in organizations. It covers topics such as recruitment, training and development, compensation and benefits, and labor relations. Developing trends in MSHRM programs include a focus on data analytics, global HR management, and the use of technology in HR.
Course Provider
Provider Coursera's Stats at AZClass
GMBA833 Negotiate and resolve conflict provides the skills necessary to help managers understand how to manage unclear boundaries of power and dynamic spheres of influence. Participants can learn about different types of agreements, such as formal, informal, and implied agreements, and how to design and negotiate complex agreements from GMBA833 Negotiating and Resolving Conflicts in the Following Areas. Learners can learn how to effectively resolve conflict in the workplace which helps foster job satisfaction, employee engagement and an inclusive workplace culture.
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