8 Related Courses
for Pluralsight Servicenow CoursesLeveraging Lists and Filters in ServiceNow
This course will provide an overview of how to use lists and filters in ServiceNow to access and manage data records. Participants will learn how to personalize list views and use list filters to quickly access relevant information. View all
Capturing & Monitoring ServiceNow SLAs
This course provides an overview of the concepts and techniques for capturing and monitoring ServiceNow SLAs. Participants will gain an understanding of the tools and processes necessary to ensure successful SLA management. View all
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Creating Forms in ServiceNow
This course provides an introduction to creating forms in ServiceNow, a no-code or low-code platform for enterprise development. Participants will learn how to design and develop forms to meet their business needs. View all
Creating ServiceNow Knowledge Bases
This course provides an introduction to creating knowledge articles in ServiceNow, helping users to access information, troubleshoot, and resolve tasks. Participants will learn how to create effective knowledge bases. View all
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Designing and Creating ServiceNow Service Catalogs
This course provides an overview of the process for designing and creating ServiceNow Service Catalogs. Participants will gain the knowledge and skills necessary to effectively create and manage service catalogs in ServiceNow. View all
Designing with ServiceNow Flow Designer
This course provides an introduction to ServiceNow Flow Designer, a codeless automation tool for designing and developing new flows. Learn how to effectively use this tool to automate processes and improve efficiency. View all
Building the ServiceNow Configuration Management Database (CMDB)
This course provides an overview of the ServiceNow Configuration Management Database (CMDB) and how to use the Common Service Data Model (CSDM) to effectively manage it. Participants will gain the skills necessary to build and maintain a CMDB. View all
Setting up ServiceNow Virtual Agent
Discover the fundamentals of Setting up ServiceNow Virtual Agent View all
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